At The XKind, we strive to provide the highest quality products. However, if you're not completely satisfied with your purchase, we offer a hassle-free return and refund policy.
Eligibility for Returns
To be eligible for a return, the following conditions must be met:
1. Return request must be made within 7 days of delivery.
2. Product must be in its original condition with all tags attached.
3. Product must not be damaged or altered in any way.
Reverse Shipment Fee:
A fee of up to ₹100 per item may be deducted as per our Fair Usage Policy for returns and exchanges.
Return Procedure
1. Visit our Return Page and enter your Order ID and Phone Number/Email Address.
2. Our customer service team will contact you to schedule a pickup or provide a return shipping label.
Refund
Refunds will be processed within 7-10 business days after receiving the returned product:
1. Refunds will be issued to the customer's bank account.
2. Refund amount will include the full product price plus any applicable taxes.
Exceptions
Certain products or orders may not be eligible for returns, including:
1. Customized or personalized products.
2. Orders outside India.
